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Location City
Job number JO-181205-176811

Company overview

大手日系旅行代理店にてTicketing Executive募集

Job description


*Fulfil corporate travel customers’ travel related requests in end to end travel arrangements Eg: Airline ticketing arrangements, hotel accommodations and car rentals.
*Provide customer service through the communication of travel related information.
*Ensure the end-to-end service delivery and accuracy of travel documentations, such as airline tickets, validity, passport and visa processing and seamless execution of service delivery.
*Add values to the entire process chain of travel operations, the relationships amongst peers, superiors, business partners as well as the customers.
*Understands client’s need complete accurate records of bookings and offer best alternatives available in terms of pricing and routing.
*Ensure a high level of professionalism and customer satisfaction delivered in accordance to the Service Level Agreement (SLA).
*Ensure that travel policies of the clients are adhered to, including air, accommodation, car, ferry, rail, insurance and visa requirement.



• At least 2 years of experience in Travel Industry preferably Corporate experience.
• Effective biliingual in terms of oral and written communication skills in English & Japanese (possess JLPT N2 & above) for the purpose with liaising with Japanese clients.
• Knowledge of reservation systems (GDS) are essential, preferably Sabre.
• Minimum GCE ‘O’ and above.
• IATA/UFTAA Diploma (ADV) an advantage.
• Maintain team spirit, team work and cohesiveness in the team to deliver results.

Additional information



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