Airport Passenger Service

大手日系サービス企業にてカスタマーサービス募集

【業務内容】

搭乗手続き・出発・到着時の旅客対応
•In charge of handling arrival and departure passengers, coordinating and assisting passengers at the check-in counter.
•Answering telephone calls and general passenger handling duties in the Passenger Service Section; and
•Any other ad-hoc duties as directed by Managers.
•Ticketing and reservation.
•Handling of passenger’s lost and found.
•Asist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors(UM), VIP passengers and passengers needing wheelchair assistance.
•Direct passengers through Customs, Immigration, and Quarantine, as required.

【応募要件】
下記要件に満たす方を募集しています。

- More than 3 years’ experience in airport passenger service at airline company.
- Those who are able to read / write and communicate in Japanese (at least JLPT N2 level) to liaise with Japanese customer
- English business level(TOEIC 750 or above level) to liaise with customer
- Knowledge of Altea Amadeus system desirable.
-Someone who stay longer in this company.

【給与】
SGD2,700 - 3,400
※ご経験による

【勤務体系】
4:00AM-3AM*2 Rotate Shift work, 78hours/2weeks

【福利厚生】
スタッフトラベル制度、ビザサポート有、日本からの応募大歓迎