Location All
Job number JO-190705-195650

Company overview

ー多国籍企業にてNetwork Engineerポジション募集

ービザサポート有、シフトワーク勤務

Job description

【業務内容】

下記がご担当いただく業務内容となります。

* Proactively manage and monitor global/domestic customer network performance for 24x7 to meet customers' Service Level expectations

* Use AT&T standardized tool to isolate/diagnose network faults

* Drive to problem resolution and search for root cause

* To effectively manage service providers and device vendors

* Communicate frequently with internal/external customers/teams via phone/email/Q/web tools (e.g. Fault reporting, notification and escalation)

* Work with various teams to meet the customer focused targets

Requirements

【要件】
下記要件を満たしている方を募集します。

[Requested skills/experience]
*CCNA Routing and Switching or equivalent
*Knowledge of and the ability to configure, diagnose, and use installed networks/communications devices such as routers, switches, and load balancers.
*Knowledge of business concepts, tools and techniques and ability to operate with a business mindset that complements one's functional specialty and keeps it in a business context
*Independent, self-driven, highly customer focused and has desire to learn about Network and new technologies
*Good understanding of network protocols such as TCP/IP, SNMP and VOIP.
*Self-driven, able to persists in the face of obstacles, willing to lead and drive the innovative ideas
*A strong team player who seeks a long-term career in this position
*An active listener who is warm, friendly and has a great telephone voice.
*English and Japanese language: Strong written and verbal communication skills including Japanese Polite expressions(Keigo). If the applicant is a non-Japanese native speaker, "Japanese Language Proficiency Test", Level N1 certificate is required.
*Be able to work on rotating shifts (12 hours).

[Preferred skills/experience]
*CCNP Routing and Switching
*Extensive experience in managing WAN/LAN networks and routers/servers, SD-WAN
*Strong technical knowledge of telecommunication products and services (e.g. Leased line, Ethernet, MPLS, VPN, Broadband and ISDN)
*Call center experience for corporate customers

Additional information

【給与】

SGD4,500-5,000
※ご経験による

Working Hours:

ShiftHoursShift Pattern
12-Hours RotatingDay : 0800 - 2000
Night : 2000 - 08008-day cycle: 2 days, 2 off, 2 nights, 2 off

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