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Location All
Job number JO-190923-201416

Company overview

The IT Infrastructure Leader is an infrastructure support and planning role. This role is the second level support for IT Operations and is the first contact point when planning IT infrastructure upgrades

Job description

Job Description

IT Infrastructure functions

* Installing and configuring computer hardware operating systems and applications;

* Monitoring and maintaining computer systems and networks;

* Troubleshooting system and network problems and diagnosing and solving hardware or software faults;

* Providing support, including procedural documentation and relevant reports;

* Supporting the roll-out of new applications including training;

* Setting up new users' accounts and profiles and dealing with password issues;

* Rapidly establishing a good working relationship with end users and other professionals, such as IT department, IT of subsidiaries and external service providers;

* Monitoring, analysis and reporting of system logs and access logs;

* Training - Develop and Provide IT Training to associates:

* Any other ad hoc projects and duties as assigned from the department HOD / Management.

Information Security Functions

* Drafting and executing System Security related measures along with global/regional strategy

* Design, development and documentation related to Information security process and improvement for existing ones.

* Education and training to employees regarding Information security

* Incident handling for IT security related issues


Qualifications and Experience:
Bachelor degree in Information Technologies or equivalent
Minimum 5 years' experience as Systems, Network and Business Applications administrator
Responsible of at least of 5 interconnected sites and hybrid environments

Desired Experiences:
* System integration between medical devices and EMR or other hospital information systems
* Robotics Process Automation (Automation Anywhere, etc.)
* Business Intelligence platform

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