Company Overview
Our client is a renowned IT service based MNC firm.
They are looking up for Payroll Specialist at their Singapore office.
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Job Description
a. Oversee payroll operations of APAC countries through management of country vendor service levels and ensure compliance to local regulations.
b. Engage with internal stakeholders to understand requirements and provide support in all matters representing the payroll function. Closely manage escalations
c. Collaborate with country, regional and global departments to develop solutions to complex payroll and related matters.
d. Work within a dynamic team of colleagues from multiple locations where cross support to other colleagues is also required.
e. Take ownership of processes and serve as point of contact for all payroll operations escalations and query resolution.
f. From time to time undertake special projects and initiatives to achieve more efficient and compliant operations.
g. Ensure all administration is maintained for: filing standards; closing of customer queries, and other regulatory requirements, etc.
Other competencies & skills sets required for the role:
* adaptable to change,
* continuous improvement focus,
* working under pressure,
* facilitating of workshops/meetings,
* managing multiple escalations/projects at once.
Requirements
*Bachelor's degree or equivalent extensive studies qualification
*At least 8-10 years of previous Payroll Operations experience
*APAC Regional exposure with end to end multi-country experience
*Experience in working with 3rd party vendors
*Added: Has coordinated and managed communication between multiple stakeholders/BPO Teams.