Location All
Job number JO-191106-204749

Job description

Job Description:

* Provide customer resolution and follow-up with customers
* Handle enquiries/complaints surfaced by customers
* Establish positive relationship with customers and external stakeholders (eg, vendor management)
* Strong reporting and presentation skills - ability to interpret data and put across convincing positions
* Spoken/written Japanese is essential (to follow-up with Japanese speaking customers)
* Knowledge in JIRA/bug reporting tool
* Knowledge in CRM platforms - familiarity with Zandesk is desirable

Other info:

* Spoken/written Japanese is a must (to follow-up with Japanese speaking customers)
* 3 days' work week
* 1 year contract with possibility to extend

Need Help?

Let us take a look at your profile and give you extra advice.
Send us your CV

Job application

You are about to apply to the following job: Customer Service Associate (1 year contract) . Applying a job is not a commitment, it gives us the authorization to show your CV to the employer

Upload from Computer

Full Name
Company and title


i18n: If This Is Not You i18n: Go To Linkedin i18n: And Log In With Your Credentials.

Application confirmed!
Thank you for applying! We shall be in touch with you.

Jobs you might be interested in