Location All
Job number JO-191106-204749

Company overview

Our client, a renowned US based TV network programme is seeking the right talent to join them in their fast expanding team as a Customer Service Associate (1 year contract).

Job description

* Provide customer resolution and follow-up with customers

* Handle enquiries/complaints surfaced by customers

* Establish positive relationship with customers and external stakeholders (e.g. vendor management)

* Strong reporting and presentation skills - ability to interpret data and put across convincing positions

Requirements

*Bilingual in English and Japanese (JLPT N1) is essential as you will need to liaise with Japanese speaking customers
*Positive attitude and willingness to learn
*Good communication skills

Training will be provided to successful candidates. If you would like to seek a career in Customer Service and enjoy interacting with people. We welcome you to apply for the role.

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