Company Overview
About the Client: Leading international telecommunication provider. The company operates through four segments: Personal Services, Value Services, Business Services, and Global Services
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Job Description
* Manage and support on hardware and software components pertaining to a system infrastructure, including operating systems, servers, storage, backup etc
* Standby work might be required (24/7)
* System server and storage hardware
* Operating System - Microsoft Server
* Microsoft active-directory & AD integrated applications, Microsoft Exchange
* Virtualization - Microsoft Hyper-V, Vmware
* Hyperconverged - Nutanix (plus)
* Backup - Veritas & Veeam (plus)
* Cloud - Azure and AWS, backup (plus)
* Microsoft Active Directory & AD integrated applications
* Files access and quota
* Backup task and policies
* DR / BCP procedures
* Azure / AWS cloud provisioning
* Infrastructure documentation
* Monitoring and analysis
* Call response and support within service level agreement
* Incident / problem troubleshooting, fault clarification and isolation
* Provide workaround and/or resolution
* Communication and reporting
* Security updates and patching
* Firmware upgrade
Requirements
*3-5 years of system infrastructure experience
*Good communication, interpersonal and problem-solving skills, with customer friendly attitude and ability to work in a team environment