Location All
Job functions Sales > Sales
Languages English > Business Level
Mandarin > Business Level
Job number JO-200806-223513

Job description

Our Client:

Our client is a leading company dealing with an upmarket personal care need product located in Bugis. They looking for a qualified Sales Coordinator to join their sales team and help achieve their goals.

The Responsibilities:

You will serve as a point of contact for the sales associates, with queries about products, orders and deliveries and provide support to the sales manager.

Sales and Marketing

Sales order processing - Sales order / Purchase order / Delivery order / Invoicing

Issuance of booking sheet from stores

Sales associate's roster planning

Liaise with merchandise department to ensure timely deliveries

Stay up to date with new products and features

Reply customers enquiries and handle daily E-commerce activities

Assist in all special events e.g. Mother's Day, GSS, etc. (you may be required to work on weekends if the promotion day happen to be on a weekend)

Support sales manager in sales operations matter e.g. consolidating and overseeing month-end stock taking, store packing and etc.

Reports

Update daily sales and generate monthly sales report

Prepare market trend analysis report

Costing

Display efficiency in gathering marketing and customer information regarding variance in pricing, delivery, customer specification and promotional mechanisms

Ensure that product pricing is correctly applied in stores

Stocks

Provide information on how to prepare specifications for purchases and requisition procedures

Recommend revision of requisitions to stores and warehouse to take advantage of quantity or delivery concessions

Provide liaison assistance between stores and warehouse. Communicate with stores and warehouse to exchange information, resolve discrepancies, correct errors and clarify issues related to invoices, statements, orders and deliveries

Administration

Update master data list for POS system e.g. prices, discounts and product code

Take calls, social media inquiries or email from buyers, sales associate, departmental stores and customers. Promptly alerting sales manager to any urgent issues

Provide, assist and support sales and administration in all other matters

Compilation of sales associate's incentives

Data entry of sales associate punch card's hours into excel template

Assisting Sales Manager / Managing Director

Any ad-hoc matter when assigned

The Requirements:

Our ideal candidate is organized, meticulous, goal-orientated and punctual

Prefer to have minimum 1 year experience in B2C sales / marketing/ strong sales support experience

Knowledge of the entire sales process cycle

Minimum Diploma holder

Excellent communication skills to handle customers up till management level

Able to communicate in Mandarin to liaise with Mandarin speaking stakeholders and associates

If you have a good knowledge on what a good customer service entails, energetic and a good team player, we would like to meet you!

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