Job Description
Our Client:
Our client is an MNC that develops and sells analytical instruments for process industries.
The Responsibilities:
* Work with a group of Application Consultants to support business development activities and end-user satisfaction, to achieve business goals. This also includes supporting in the daily operations of the solutions lab
* Collaborate with stakeholders and outdoor sales teams to provide credible and impartial pre and post sales consultancy and technical support, in a fast-paced manner
* Liaise with sales teams in assessing customer requirements and design analysis to showcase the capabilities of the product portfolio in line with their goals
* Conduct instrument demonstrations and provide technical advice to customers during the sales process
* Perform system and application training and technical support to customer after product installation, as well as internal trainings to outdoor sales teams
The Requirements:
* Degree / Masters / Ph.D in Chemistry or Chemical Engineering
* 3-7 years of experience in consulting or end-user experience in analytical test instruments, especially Mass Spectrometry (MS)
* Experienced in troubleshooting and resolving technical issues with analytical instruments (MS) (e.g. separation)
* Ability to work effectively under pressure and in a fast-paced environment
* Ability to effectively manage multiple priorities
* Strong interpersonal and presentation skills
* Strong analytical thinking skills
* Proactive, action oriented and customer centric
* Able to travel at least 25% of the time
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.