Job Description
About Our Client And The Role:
This role is with my client - A multi tech company which specializes in internet -related services and products. As a Merchant Onboarding Specialist, you will support the new merchant as they onboard through the process and activate their campaigns.
The Responsibilities:
* Ensure smooth onboarding for new merchants and support new campaign activation
* Drive adoption of best practices to help merchants deliver ROI as per expectations
* Identify systemic onboarding issues & propose solutions
* Support and enable E-Comm Agency to help them activate clients at scale
* Identify churned advertisers and drive re-engagement through sales teams
* Collaborate with a team of product Specialists, Engineers, and Sales to ensure success of the overall partnerships
The Requirements:
* BA/BS degree or equivalent practical experience
* Minimum 4 years of experience working in marketing, sales and/or operations in the e-commerce industry
* Understanding client's Ads products (Search, Shopping, Display, etc.) including launching, managing, and optimizing campaigns (audience strategies, feed optimization, automated solutions)
* Excellent problem-solving and analytical skills and developed business judgement; professional distinction in thought leadership and innovation
* Solid communication and interpersonal skills; ability to be personable yet persistent
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.