Job Description
Our Client:
Our client is one of the leading chemical manufacturing companies globally. They are looking for IT Specialist to join their regional HQ in Singapore.
The Responsibilities:
1) Desktop / PC Support
* Install PCs - Operating System and other software
* Troubleshoot for errors, support users about IT matters to run our business smoothly
* Interact with our internal IT company about Software related issues and get solution
* Interact with external vendors, follow up with them for PC related issues and solutions
2) Server Maintenance
* Maintain Access Control in On-premise servers
* Check the anti-virus status, other security patch updates
* Take care of Backup of these servers
3) Network Support
* Maintain Local Area Network
* Troubleshoot and solve LAN related issues
* Interact with external vendors, follow up with them for LAN related issues
* Troubleshoot and solve VPN related issues
* Interact with our internal IT company about WAN related
4) IT Asset Management
* To maintain IT asset list, regularly reconcile the assets
* Check the conditions of the assets and if required propose for replacement
5) IT Security
* Understand company's IT Security policy and revise if necessary
* Monitor and Adhere to the policy
* Prepare documents
6) Other IT Areas
* Communicate with our internal IT company for software registration, report issues, get solution
* Maintain other IT equipment like Video Conference System, Projectors
* Maintain Printers including setting up and vendor communication
* Install and manage Apps / Software in company provided mobile devices
* Support audit activities
* Manage IT related Licenses
* Prepare monthly report for IT Assets, Issues handled in the month
* Proactively check for vulnerabilities in Company systems
* Any other ad-hoc duties and/or assignments/projects as required
7) IT Purchase
* Get the quotations
* Prepare comparison chart
* Get management approval and the place order
* Follow-up with vendors
The Requirements:
* 5 years of experience in Desktop support
* Minimum Diploma
* CCNA / MCSA / MCSE certified preferred
* Prefer to have good exposure to Office 365 platform
* Good knowledge of networking
* Good inter-personal skill
* Strong willingness to learn new topics
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.