Job Description
Our Client:
Our client is one of the leading Japanese real estate company. They await candidates that are willing to cultivate mutual understanding between people from various nationalities, and solidify foundations around the world while blending in with the local community. Their Singapore office is looking for a Customer Support.
The Responsibilities:
* Assists customers living in the condominiums (after-sales service)
* Customers are mainly the residents (Japanese)
* Attend to queries after moving into a unit. Maintenance issues such as water defects, home appliances, equipment, repairs, etc.
* Mediation between customers and vendors
* Handles inquiries and repair requests to local companies (water, gas, air conditioners, etc.)
The Requirements:
* Japanese speaking candidate is required for the role to liaise with Native Japanese customers
* Min 1 year working experience
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.