Job Description
Our Client:
Our client is a Japanese manufacturing company specializing in motorcycles and bicycles. They are actively looking for a Sales & Marketing Executive to join their team in Singapore.
The Responsibilities:
Accounts Management
・Management of selected key sales accounts
・Handle and attend to customer's enquiry and complaints
・Provide customer support and maintain good customer service
Order Management
・Handle all customer’s orders and enquiry
・Receive and process orders, issue SOC timely
・Monitor and follow up on back-orders, handle shipping discrepancy
Operation and Shipping Arrangement
・Coordinate with warehouse on picking/ packing of goods according to shipping schedule
・Coordinate closely with forwarders and arrange on time shipment of customer orders
・Ensure accuracy in shipping and other documents
・Check accuracy on invoices and charges from forwarder
・Book and arrange vessel on-time and on schedule
Payment Management
・Ensure LC accuracy and proper, on time submission to bank
・Ensure remittance received in bank
・Follow-up and monitor customer payment
Project Management
・Write and share SOP for 2 selected accounts
・Conduct Spark Plugs Campaign
・Support Marine Accessories Campaign
・Support Marine Accessories Catalog