Technical Lead: IT Delivery

Owning the Technical engagement with FX DMS clients to facilitates the successful delivery of FXDMS services and solutions that meet the agreed client requirements and outcomes.

 Lead client technical development activities, including; creating necessary technical design documentation, manage the issues, risks, dependencies and changes associated with a client solution being implemented by FXDMS IT Implementations.

 Lead development resources and agree schedules with IT implementations or other TaPS Resource Manager(s) or Project Managers

 Support the successful establishment of the FXDMS business in Singapore in the early stages by performing necessary technical and IT activity as required

 Perform some development where required to meet client requirements.

 Support the IT Infrastructure environment where required with guidance from FXDMS Group Infrastructure

 Assist with pre-sales activities as required and backup pre-sales resources at peak/leave periods

 Ensure appropriate SDLC processes are undertaken

 Facilitate and participate in solution design

 Identify and resolve technical roadblocks

 Liaise with various TaPS groups and internal business stakeholders as required to support on time, on cost technical delivery

 Prepare relevant IT Implementations technical documents as required to support solution development and ongoing application support

 Escalate & report Issues, Risks and changes to the Project / Job stream Manager in a timely manner.

 Provide status reporting to the GM IT Implementations as requested

 Complete all relevant administrative tasks, PSNext etc… as required

 Ensure you do not discriminate against, harass or bully co-workers, prospective co-workers,Our Document Management Solutions Pty Limited (FX DMS) sub-contractors, visitors, clients or customers and ensure you treat people with fairness and respect in the performance of your duties.

 Ensure all FX DMS policies, including Business Management System and Security policies and procedures are adhered to.

 Ensure Work Health and Safety policies and procedures are adhered to.

 Ensure that you, and employees within your area of responsibility, take care at all times to work in a safe manner and report workplace hazards.

Key Skills:
 Solid knowledge of SDLC
 Solid knowledge of IT Implementations processes, products and services
 Solid knowledge of IT infrastructure, networks, and systems
 Good understanding of the broader FXDMS services
 Good conceptual abilities
 Ability to develop productive relationships with key stakeholders
Personality Traits:
 Good customer service focus
 Strong communication skills, written & verbal.
 Sound ability to apply processes and follow guidelines
 IT leadership skills
 Strong client engagement skills